Handling Employee Disputes: Boston Restaurant Disputes
When looking to handle Boston restaurant disputes, it is important that you not only prepare for conflicts between owners, but also among your employees. Handling employee disputes can be tricky, especially if you are not familiar with working in the service industry, but proper care and attention can assure that your business continues as usual without interruption. The first key to remember when handling disputes is that each situation is different, so it is important that you pay close attention to the details of the situation and mind the parties involved.
Problems among Employees
Handling your Boston restaurant disputes among employees can be a delicate task, and depending on what the issue is, you need to be mindful as to how you deal with it. Discrimination is one of the most common issues that occurs among employees. In some cases, the perceived discrimination may simply be because one employee feels that he or she is being mistreated by a co-worker, or it may be that he or she is envious of a co-worker because there is a perception that one of the managers is favoring that coworker.
When this occurs, the best course of action is usually to sit down with the employee or employees who are having the issue and work through the problem logically. If changes need to be made, it is important that you are aware of all variables involved. This becomes much more complicated when conflicts arise between management and the owners.
Issues with Management
As a restaurant owner, you may wish to be heavily involved in the day-to-day operation of your business, but the reality is that you cannot always be there. When you hire managers to mind the restaurant during your absence, it is important that you make sure their management philosophy matches your own. To help avoid conflicts with managers, make sure to have a thorough screening prior to hiring any managers to run your restaurant.
Regardless of how the dispute arises or which employees are involved, the deciding factor will always be how well you handle the issue. Knowing what to do when tensions are high and disputes arise is an important part of owning any business, so it helps to have a game plan ahead of time. When it comes time to establish an effective plan for your business or to settle a dispute among your employees and you wish to seek out the best professional advisors to help establish your new restaurant business, contact Dan Conroy of Sassoon & Cymrot for individual guidance and consultation.