Customer Care: The Simple Way to Stand Apart Over two decades ago, the big push for the sentiment that “the customer is always right” really took hold. Though that sentiment seems to have changed slightly for the masses, the idea behind it is still running strong in the service industry, especially for businesses that hope…
Read MoreUnderstanding Food Costs: Knowing What to Charge Managing costs can be one of the most difficult aspects of starting a new restaurant. On one hand, you want to ensure that you do not overcharge for menu items and scare away potential customers. On the other hand, it is important that you make enough of a…
Read MoreHandling Employee Disputes: Boston Restaurant Disputes When looking to handle Boston restaurant disputes, it is important that you not only prepare for conflicts between owners, but also among your employees. Handling employee disputes can be tricky, especially if you are not familiar with working in the service industry, but proper care and attention can assure…
Read MoreThere are many factors that come into play when setting up the mood for a restaurant. Owners need to consider decor, lighting, layout, and perhaps most important, music. No matter what type of restaurant you operate, the music can go a long way to setting the appropriate mood. Whether you have an Irish pub that…
Read MoreHOW CAN I PROTECT THE NAME OF MY RESTAURANT? By Brian Krantz Sassoon & Cymrot LLP Restaurant owners often go to great effort and expense to choose a name or logo that both fits the theme of the restaurant and that its customers will easily remember. A successful restaurant will soon develop a reputation, and…
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